Laura Stewart
Client Manager

Joined Equilibrium in 2017

I was recommended Equilibrium by a couple of industry experts. I was really keen to join a forward-thinking company and the role of a client manager really interested me – it looked so diverse and something that I have never done before.

Prior to joining Equilibrium, I was contracting for over 9 years within the financial services sector, working on complaint handling projects for various financial institutions. Alongside my day job, I decided I wanted to learn more about the industry and self-studied in order to gain CII diploma status.

One of my main strengths is my interpersonal skills as I particularly enjoy meeting new people and working as part of a team. If I can offer help or support, I will try my best to assist in any way I can.

In my spare time, I enjoy going to gym classes, swimming and spending time with my husband and two dogs: Lily and Florence. Florence joined our family after being rescued from cruel conditions so it has been a really rewarding experience watching her grow in confidence and trust. I also love visiting new countries having spent time teaching in Vietnam and living in the Middle East whilst working for Etihad Airlines.